Ile-de-France Mobilités Ile-de-France Mobility validates the Navocap offer made to SAVAC, to equip 37 vehicles in its fleet on the Versailles Grand Parc network.
A new fleet management system for SAVAC
Navocap will equip the buses of the regular and school lines with a new fleet management which will be able to answer the requirements of Ile-de-France Mobilité in terms of passenger information and interoperability.
The main objectives are to retain the usual users of the network, improve urban mobility, make public transport safer, more convenient, accessible to all, quick and comfortable, while facilitating operation, providing information in real time and enhance security on all lines. The purpose of this system is to improve the quality of service to customers and to highlight the assets of the SAVAC transport offer.
Success for the first certification audit
As part of its continuous improvement, Ixxi confirms its ISO 9001 certification.
Ixxi was audited during two days as part of its annual certification audit. The auditor completed her mission by recommending the demeanor of the certificate ISO 9001 obtained in December 2015. During its restitution, she particularly insisted on the dynamism and the strong implication of Management and the collaborators, making it possible the quality system to be a genuine management tool, directed towards customer satisfaction, the continuous improvement and the economic performance. Thus, it noted only 5 significant points this year (against 8 in 2015) and 4 strong points. Relevant recommendations from the auditor will be integrated in 2017. The success of this first audit is proof that Ixxi's transformation is in right track.
The Zenway screen attracts travelers
92% of travelers are satisfied with ZenWay, the new touch screen for travelers information
Following a satisfaction survey conducted by the BVA institute with about 1,000 travelers who tested the Zenway, 92% of respondents are satisfied with the service, 91% plan to reuse it and 96% recommend it. Imagined by the RATP and designed by its subsidiary Ixxi, the ZenWay gives full satisfaction to all users (Parisians, tourists, casual travelers, etc.). According to 9 users out of 10, it is an easy and intuitive tool. Its technical qualities and the efficiency of the service are considered very satisfactory. 100% of travelers are satisfied with the design, height, lighting and image quality. 96% of respondents are satisfied with the sensitivity of the touchscreen and its rapidity to access information. In total, 83% obtained the required information. The satisfaction survey reveals that ZenWay ensures complementarity with information and sales desks. At stations where a ZenWay screen is installed, the subway and RER A agents serving customers see a reduction in waiting at the information desks. It is accessible to tourists, the elderly or disabled, or children.
ZenWay puts RATP as an innovative company according to 90% of respondents. 99% want the Zenway to be deployed in other stations in Ile-de-France. In agreement with the STIF, 60 screens will be gradually deployed on the Ile-de-France network. 16 screens are already installed at the following stations and stations:
- Gare de Lyon
- Charles de Gaulle Etoile
- Les Halles
- Porte Maillot
- Marne-la-Valléé Chessy
- Gare du Nord
- Val d'Europe
A new service to hail your taxi electronically
Alain Vidalies, Secretary of State for Transport inaugurates the service to order immediately his taxi via his smartphone.
By ordering a taxi with a mobile phone application himself, the Secretary of State for Transport, Alain Vidalies, officially launched the platform "le.taxi" in Paris on Tuesday, October 4, which allows to hail a taxi with a smartphone. This is especially what Zaléou offers: a free taxi driver application, which now offers an offer in Paris. The development of this offer is based on the launch of the register of availabilities of taxis by the City of Paris and the governmental mission "le.taxi". Launched in March, Zaléou makes it possible to locate, all over France, 24 hours a day, taxis available nearby and to order immediately from its smartphone the one corresponding to its expectations: taxi company, type and brand of the vehicle, banking terminal, existence of baby seat,... Download Zaleou for free on the Play Store (Android) and on the App Store (iOS).