92% of travelers are satisfied with ZenWay, the new touch screen for travelers information
The Zenway screen attracts travelers
Following a satisfaction survey conducted by the BVA institute with about 1,000 travelers who tested the Zenway, 92% of respondents are satisfied with the service, 91% plan to reuse it and 96% recommend it. Imagined by the RATP and designed by its subsidiary Ixxi, the ZenWay gives full satisfaction to all users (Parisians, tourists, casual travelers, etc.). According to 9 users out of 10, it is an easy and intuitive tool. Its technical qualities and the efficiency of the service are considered very satisfactory. 100% of travelers are satisfied with the design, height, lighting and image quality. 96% of respondents are satisfied with the sensitivity of the touchscreen and its rapidity to access information. In total, 83% obtained the required information. The satisfaction survey reveals that ZenWay ensures complementarity with information and sales desks. At stations where a ZenWay screen is installed, the subway and RER A agents serving customers see a reduction in waiting at the information desks. It is accessible to tourists, the elderly or disabled, or children.
ZenWay puts RATP as an innovative company according to 90% of respondents. 99% want the Zenway to be deployed in other stations in Ile-de-France. In agreement with the STIF, 60 screens will be gradually deployed on the Ile-de-France network. 16 screens are already installed at the following stations and stations:
- Gare de Lyon
- Charles de Gaulle Etoile
- Les Halles
- Porte Maillot
- Marne-la-Valléé Chessy
- Gare du Nord
- Val d'Europe
A new service to hail your taxi electronically
Alain Vidalies, Secretary of State for Transport inaugurates the service to order immediately his taxi via his smartphone.
By ordering a taxi with a mobile phone application himself, the Secretary of State for Transport, Alain Vidalies, officially launched the platform "le.taxi" in Paris on Tuesday, October 4, which allows to hail a taxi with a smartphone. This is especially what Zaléou offers: a free taxi driver application, which now offers an offer in Paris. The development of this offer is based on the launch of the register of availabilities of taxis by the City of Paris and the governmental mission "le.taxi". Launched in March, Zaléou makes it possible to locate, all over France, 24 hours a day, taxis available nearby and to order immediately from its smartphone the one corresponding to its expectations: taxi company, type and brand of the vehicle, banking terminal, existence of baby seat,... Download Zaleou for free on the Play Store (Android) and on the App Store (iOS).
New acquisition for Ixxi
Ixxi acquires Setim, a company specializing in ticketing and fleet management systems.
Ixxi is continuing its development with the acquisition of Setim, which offers innovative solutions for ticketing and fleet management systems, and helps many transport authorities on their ITS solutions.
Established in Saint-Etienne and having a subsidiary in Mexico City, Setim has recognized expertise in:
- Design and integration of ticketing systems and fleet management systems
- Project management, consultancy and support services for technological and organizational projects for the urban and interurban transport of passengers, which it provides to small and medium-sized agglomerations.
COP22 in Marrakech, from 7th to 18th november 2016
Ixxi realizes MyCOP22, the official app of the Marrakech COP
Frontline in the fight against global warming through its BUS program in 2025, the RATP group will showcase on the occasion of COP22, the benefits of digital technology in reducing the carbon footprint of travel. The MyCOP22 application, specially developed for this event will help to show that these new services encourage eco-friendly modes of transport and promote energy efficiency.
Available in 4 languages (French, Arabic, English and Spanish), it aims to support all participants and visitors who will travel to Marrakech from 7 to 18 November 2016 for the COP22. It brings together all the necessary information and services to organize, move and orient in Marrakech and on the site of Bab Ighli. There is also the official program of the COP22, with the list and locations of conferences regularly updated and a plan shuttles commissioned specially to get there. The application also allows to perform searches of online or offline routes, providing an estimate of travel time by car or shuttle, and a detailed roadmap of the course.
The MyCOP22 application provides a map of Marrakech, available without a network if it has been previously downloaded, highlighting the main points of interest of the city, such as the inevitable tourist and cultural sites, partner hotels, airports and station.